Sheffield Forgemasters: discovery
How do you understand how a steelworks really runs?
A workshop and a short story-style video won a three-month discovery across Sheffield Forgemasters. We spoke to more than 200 people, from the shop floor to the CEO, and took a future-state vision to the board. The proposal didn't go ahead.
- Organisation
- Sheffield Forgemasters
- My role
- Discovery lead, at Razor
- Type of work
- Modernisation
- Capabilities
- Discovery, Facilitation, Service design
- Sectors
- Manufacturing
How it unfolded
A future-vision workshop
I facilitated a workshop with senior management about where the business could go.
A story about the future
I made and narrated a playful story-style video showing one possible future for Forgemasters. That's what secured the wider discovery.
Three months on site
I led a team of six. We engaged more than 200 people, from steelworkers on the shop floor to the C-suite, to understand how the operating model actually worked.
A vision for the board
We delivered a future-state vision of services, applications and technologies at board level.
200+
What happened next
The proposal that followed didn't go ahead, so there's no transformation to show here. What there is: how we won the work, and how a team of six got to grips with an operating model that size in three months.